Key Responsibilities:
1. Strategic Leadership:
- Provide strategic direction and operational leadership for the Smart Solutions business unit.
- Oversee local and international sales, presales, operations, software, and product development & marketing divisions.
- Execute seamless implementation of the business unit's strategy for targeted business growth and customer satisfaction.
2. Business Development:
- Design and implement robust business strategies to achieve significant revenue growth.
- Identify and establish strategic partnerships to enhance the business unit's market value and offerings.
- Expand the customer base by acquiring key accounts in government and private sectors.
3. Portfolio and Product Management:
- Reinvent the Smart Solutions portfolio with a focus on digital transformation, RPA, Intelligent BPM, Digital Customer Experience, and AI.
- Manage relationships and partnerships with leading technology vendors.
- Lead go-to-market strategy for commercial card printers, achieving substantial year-on-year growth.
4. Operations Management:
- Optimize project delivery and tracking processes, ensuring high customer satisfaction ratings.
- Oversee global operations of group offices, VARs, and strategic partners.
- Manage legal agreements with customers, vendors, and channels.
5. Strategic Initiatives and Investment Analysis:
- Develop technical and financial feasibility studies, business plans, and go-to-market strategies.
- Handle costing, pricing, and investment analysis for major projects within direct sales and PPP models.
6. Process Management:
- Contribute to attaining CMMI Level 5, ISO 9001, and ISO 27001 through process development and improvement.
- Lead the evaluation, scoping, and implementation of Salesforce CRM.
Qualifications:
- Bachelor's or Master's degree in Business, Engineering, or a related field.
- Proven experience in a leadership role, preferably as a Director or Deputy Executive Director.
- Strong background in digital transformation, electronic bill presentment and payment, and identity management domains.
- Excellent strategic planning, business development, and operational management skills.
- Experience in managing large teams and driving organizational change.
Skills:
- Strategic Planning and Management
- Product Development and Management
- R&D and Technical Management
- Operations and Projects Management
- Strategic Marketing and Research
- Corporate Finance and P&L Management
Industry/Domain Expertise:
- Digital Transformation
- Process Management
- Business Automation
- Electronic Bill Presentment and Payment
- Identity Management
- Law Enforcement Intelligence
- ELV and Physical Security
- Safe and Smart Cities
- Intelligent Transportation Systems
- Pension Management
- Medical Insurance
If you are a visionary leader with a proven track record in driving business growth and innovation, we invite you to apply for this exciting opportunity to shape the future of our Smart Solutions business unit.
Allstream Global
