Executive Director - Smart Solutions Business Unit

Allstream Global

Job Category


Job Type

Full Time


United Arab Emirates


Abu Dhabi


Our Client is seeking a highly experienced and dynamic professional to lead their Smart Solutions business unit as the Director. The ideal candidate will have a proven track record in strategic planning and management, product development, and operational excellence. The Director will play a crucial role in driving business growth, managing a talented team, and expanding our presence in the digital transformation, electronic bill presentment and payment, and identity management domains.

Job Details

Key Responsibilities:
1. Strategic Leadership:
  • Provide strategic direction and operational leadership for the Smart Solutions business unit.
  • Oversee local and international sales, presales, operations, software, and product development & marketing divisions.
  • Execute seamless implementation of the business unit's strategy for targeted business growth and customer satisfaction.
2. Business Development:
  • Design and implement robust business strategies to achieve significant revenue growth.
  • Identify and establish strategic partnerships to enhance the business unit's market value and offerings.
  • Expand the customer base by acquiring key accounts in government and private sectors.
3. Portfolio and Product Management:
  • Reinvent the Smart Solutions portfolio with a focus on digital transformation, RPA, Intelligent BPM, Digital Customer Experience, and AI.
  • Manage relationships and partnerships with leading technology vendors.
  • Lead go-to-market strategy for commercial card printers, achieving substantial year-on-year growth.
4. Operations Management:
  • Optimize project delivery and tracking processes, ensuring high customer satisfaction ratings.
  • Oversee global operations of group offices, VARs, and strategic partners.
  • Manage legal agreements with customers, vendors, and channels.
5. Strategic Initiatives and Investment Analysis:
  • Develop technical and financial feasibility studies, business plans, and go-to-market strategies.
  • Handle costing, pricing, and investment analysis for major projects within direct sales and PPP models.
6. Process Management:
  • Contribute to attaining CMMI Level 5, ISO 9001, and ISO 27001 through process development and improvement.
  • Lead the evaluation, scoping, and implementation of Salesforce CRM.
  • Bachelor's or Master's degree in Business, Engineering, or a related field.
  • Proven experience in a leadership role, preferably as a Director or Deputy Executive Director.
  • Strong background in digital transformation, electronic bill presentment and payment, and identity management domains.
  • Excellent strategic planning, business development, and operational management skills.
  • Experience in managing large teams and driving organizational change.
  • Strategic Planning and Management
  • Product Development and Management
  • R&D and Technical Management
  • Operations and Projects Management
  • Strategic Marketing and Research
  • Corporate Finance and P&L Management
Industry/Domain Expertise:
  • Digital Transformation
  • Process Management
  • Business Automation
  • Electronic Bill Presentment and Payment
  • Identity Management
  • Law Enforcement Intelligence
  • ELV and Physical Security
  • Safe and Smart Cities
  • Intelligent Transportation Systems
  • Pension Management
  • Medical Insurance
If you are a visionary leader with a proven track record in driving business growth and innovation, we invite you to apply for this exciting opportunity to shape the future of our Smart Solutions business unit.

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  • Languages Known

  • Experience

    14 - 16 Years
  • Qualification

    Bachelor's Or Master's Degree In Business, Engineering, Or A Related Field.
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